Reviews and Testimonials

Read what clients say about their experience with Cayzer when it comes to buying, selling or leasing.

  • Thank you so much Jane. It was a pleasure dealing with you also. I’ve been really impressed with the team at Cayzer. Needless to say if I do need another rental or decide to sell in the future, I’ll be talking to you

    Property Owner, Albert Park

  • Working with Charlotte was an absolute pleasure from start to finish. Her flawless campaign management and unwavering professionalism made the entire process a breeze. Charlotte's exceptional communication and dedication to client satisfaction truly set her apart. I highly recommend Charlotte for anyone seeking a top-notch real estate agent who delivers outstanding results with ease.

    Seller of Elwood apartment

  • We are writing to say thanks a million to Miranda Hughes, who has managed our rental property in South Melbourne for the last 5 years. Miranda has been absolutely fantastic in every aspect of our rental property journey, from day one when we signed our first rental agreement, to her ongoing commitment to ensuring our property is in great shape for both owner and tenant, and for always keeping us informed and providing excellent professional advice. She is an excellent asset for your organisation, and we would have no hesitation in highly recommending her to prospective landlords and tenants. Miranda is such a lovely person and we wish every success for the future.

    A & L

  • Dear Jane, I just wanted to write to you in thanks for the work you invested in renting out our apartment over the last 5 years. That income went a long way towards us buying our first home and your contribution to making this happen is greatly appreciated! We will look to use and recommend you going forward."

  • Simon Carruthers has an excellent understanding of the real estate market, particularly in the Albert Park area. His communications were always timely, helpful and accurate. All our dealings with Simon and the wider team at Cayzer were efficient and reasonable.

    REA verified - Seller of house, Albert Park

  • Highly recommend Cayzer Albert Park/Port Melb team. We’ve had friends and family recommend them to us and it’s been only positive since being with them.

    ​Sumeyya Ozsoy

  • Sincere, knowledgeable and a super communicator, Charlotte was superb in her handling of my property. I was always kept informed of the process involved and the final result was not only successful but seamless . Highly recommended!

    REA verified-Seller of apartment, Elsternwick

  • For 10 years we have been renting the same unit through Cayzer and have only good words about the service provided. All 3 agents we dealt with have been very good, but Debra, the current one, is really amazing: super friendly and efficient! A quick example: the unit's air con broke on New Year's Eve and, despite all the holidays, everything was fixed very quickly. Thank you, Debra!

    Vera Costa - Google review

  • It has been such a pleasure having Charlotte look after the sale of my property. Charlotte understood the market and and put in place a sales plan that worked well and was within my budget. Charlotte has been wonderful to deal with, professional, and reliable and on top of that, she had the property sold within a week of it going onto the market. I have no hesitation in recommending Charlotte to anyone thinking of selling their property.

    Seller of apartment, Elwood, VIC

  • Kim at Cayzer is amazing, a great communicator, super friendly. Leasing my place for the first time ever and have felt totally supported. I feel like she has both my and the tenants best interests at heart which is important to me. Highly recommended.​

    Sophie Sheahan

  • We are current tenants, renting with Cayzer. Michelle is fantastic to deal with, always prompt when responding to emails and you can rely on her to resolve any issue quickly and professionally (not that we’ve had many at all). Honestly like a breath of fresh air, especially in comparison to companies we have previously rented with. Would highly recommend Cayzer!

    Nichola Carberry

  • We just loved this grand home. Terrific location. Jane and her team were super easy to deal with and very responsive also.

    Brecon Darbyshire

  • Michael recently sold our townhouse in South Melbourne, which until recently has been managed to an excellent standard by the Cayzer rental department. From the outset, Michael provided valuable advice to us to assist with styling and preparing the property for sale. Throughout the sales campaign he provided frequent updates, and was responsive to any questions we had. Michael worked hard to obtain a sale and to meet the needs of both the vendor and the buyer. Could not recommend more highly.​

    REA verified-Seller of house, South Melbourne

  • Michael is: Reassuring, easy to deal with, has an excellent knowledge of the suburb and market, was able to recommend a one-stop renovation and styling firm. He is an experienced agent and auctioneer who was diligent with reporting inspection activity. Michael is a pleasure to deal with. I would recommend him to sellers and buyers.

    REA verified-Seller of house, Port Melbourne

  • Michael stayed engaged through the process ...remained helpful even post commission :)

    REA verified-Buyer of house, Albert Park

  • What a relief and pleasure it has been to work with Charlotte through this process. As a buyer, I was accustomed to being contacted endlessly by agents, but Charlotte’s approach is measured, practical and timely. At every stage of the process she has been responsive, professional, appropriate and a delight to work with. I would recommend her and will work with her again the next time I’d like to buy or sell a property. Thank you Charlotte, very much appreciated.

    REA verified-Buyer of apartment, South Melbourne

  • Simon was excellent to deal with. Very personable, good communication, and highly knowledgeable of the local market. Would happily work with him again.

    Seller of house, So Melbourne - REA verified

  • I met with a couple of agents prior to signing with Charlotte from Cayzer. Her warm and approachable manner and genuine interest pipped her above the others. Charlotte made the process of selling very straightforward and stress-free. She is a great communicator and has kept me informed throughout the process. It was also important to me that all parties were treated courteously and this was the case. Thanks Charlotte, for being a great, all-around agent.

    Seller of apartment, So Melbourne

  • Charlotte was able to access her existing clients sell my house fro an excellent price within days of listing, and prior to me incurring marketing costs. I would highly recommend Charlotte if you are looking for someone to manage the sale of your property.

    Seller of apartment, So Melbourne

  • I highly recommend Sean to sell your property. Knowledge of the market and local property sales, attention to detail and great communication are all part of his campaign approach. Sean's expertise, negotiating skills and genuine care throughout the sale of my property were very much appreciated. Thank you so much Sean.

    REA verified-Seller of apartment, Albert Park

  • We were selling a doer-upper and with frequent rate rises and drops in prices over the 2 months that it took to sell, SEAN stood firm in his belief that the right buyer was out there. It was a very tough sell and I cannot begin to commend him on securing a sale in such a tough environment. He understood the market very well and guided us through a tough time. He communicated clearly and responded promptly. But his understanding of us as his client made working with him an absolute pleasure.

    REA verified - Seller, South Melbourne

  • Charlotte sold my property, she's very attentive and a great communicator. She knows the market well and takes care with her work. I highly recommend Charlotte.

    Seller of apartment, Port Melbourne

  • At all times during our tenancy we found Michelle to be extremely knowledgeable, professional, prompt, and very friendly. Michelle’s experience and knowledge was evident to us in our dealings with her. We found her to be very approachable and available to assist us without hesitation, at the same time ensuring the Landlord’s interests were protected. As both landlords and tenants ourselves we understand what an onerous task property management can be, but can add that without hesitation we would happily trust Michelle to manage our property. We believe Michelle is an excellent representative of Cayzer Real Estate.


  • I had the pleasure of having Sharon Taylor-Weeks at Cayzer as my property manager for the past year and a half - Sharon is a great operator and communicator who is always professional, responsive, and overall a pleasure to speak with. Big thanks, Sharon! Cayzer are lucky to have you.

    Estella Qing

  • We only have positive things to say about Michelle Wergin of Cayzer Real Estate - she is professional, efficient, and a terrific communicator. Thanks to Michelle's hard work, we've found a lovely tenant to rent our apartment.

    Anna Forsyth

  • In our many years of renting, Miranda Hughes has been the greatest property manager I have ever come across. I have had the pleasure of being a tenant with Cayzer Real Estate in Loch St, St Kilda West for the past 3 years. From the beginning, the service has been incredibly outstanding and any issues or requests I had was never been rejected. I discovered Cayzer, and Miranda Hughes in particular, to be thorough, capable, and always accessible. She always goes above and beyond to support us in achieving the best results, and I am sure that she does the same for the owner of our rental. I couldn't have asked for a better experience and I am very grateful! I would highly recommend Cayzer, and without a second thought go with them again in the future.

    Sachin Kotnala

  • Sean has provided the accurate information of the market trend at the time of sale, advised accordingly, and has put his maximum effort to achieve satisfactory outcome. Highly recommend work with Sean- easy to communicate with, punctual and friendly. - Seller of apartment, So Melbourne

    Svetimir Ristic

  • Charlotte is best in the business. I have sold and bought many properties over the years and hands down, Charlotte is best agent I have work with. I would highly recommend.

    D Stoneman / from REA

  • Amazing real estate agents. Michelle Wergin, in particular has been so courteous, polite, and incredibly efficient. Not normally what I have experienced with agents. I highly recommend them!

    Julian De Bortoli

  • We leased a property with Kim Menzies a few months ago. She was thorough, helpful, and prompt in her dealings with us and ensure everything in the apartment was perfect when we moved in. We've had one appliance fault, but it was fixed quickly and efficiently. Happy campers!

    Andrew Skinner

  • Debra is absolutely wonderful. Her responsiveness, diligence, and care are truly second to none. Her and [the] Cayzer team should be proud of their customer-centric service, which is of an exceptionally high standard...the best I've experienced in the market. Highly, highly recommend.

    James Nguyễn

  • Sharon has been the Managing Agent for the house I rented in Balaclava. She was outstanding and always got straight back to me when I contacted her (even when she was on holidays) and sorted out immediately anything that was wrong. Thanks Sharon you were awesome to deal with.

    Denise Bradbury

  • Sean was very professional and thorough throughout the entire process of selling our apartment. He was always very honest in his communication and always provided us with updates. I would highly recommend Sean and his team. The best Real Estate Agent I have ever dealt with.

    P Payne / REA

  • Sean was a patient and personable guiding hand in the sale of our property. Always a tense time he was reassuring and calm. We appreciated his expertise and knowledge and willingness to attend to every request. We would definitely use Cayzer again.

    T James / REA

  • Debra, a big thank you for all you have done for me…exemplary performance by you as my agent. You have been the key element in how well my ownership has gone.


  • Sean is a wonderful agent who assisted us with the purchase of a property recently. He is professional, personable and a very genuine person. He has great deal of experience and insight into the local market. Sean was always open to us contacting him about any detail. We feel very lucky to have dealt with Sean. He is hard working and of the highest integrity and we would absolutely recommend Sean if buying selling or renting property.

    J Harkins

  • Cayzer was an absolute pleasure to work with during our three years in Melbourne. Jane and her team's responsiveness, professionalism and no-nonsense approach to get things done were second to none. As just one example, in one instance Jane dropped everything she was doing to drive to our flat to offer a spare key when the building managers mistakenly disabled access. That exceptional level of service was indicative of our entire time working with Cayzer. Highly recommended and we know who we'll be calling if we find ourselves back in Melbourne.

    Chase Arnesen

  • Cayzer Real Estate has managed our rental properties for in excess of over a decade. We highly recommend Michelle Hubbard at Cayzer to other property owners. She is very professional, communicative, knowledgeable and friendly. Telephone calls and emails were always answered promptly and effectively. We always felt comfortable that our properties were safe in her care.

    J Willis

  • Our rental dealings with Jane Feely as Cayzer Property Manager over a 20-year period has been a no-stress and very professional association. When any maintenance issues arouse Jane immediately made arrangements for them fixed. If there was an issue that required Jane to contact the property owner, this was handled quickly and for us always resulted in a positive outcome. My wife and I could not have asked for better care and friendly consideration from a Property Manager

    P Davies

  • Super team, genuine, honest and hard working. We dealt with Sean Rice in the purchase of a property and found him professional, very helpful and importantly down to earth. Even though he was working for the vendor, there was no doubt he wanted to help us secure the property and come to a happy medium for us and the vendor. Great bloke that we'd be happy to use as our selling agent in the future.

    Joanna Giannone

  • Charlotte is a fantastic agent. Her professionalism, attention to detail, and marketing skills were key to finding the right buyer for my property. She is a great communicator and was always a pleasure to deal with. I highly recommend her as an agent.

  • Sean is a consummate professional that goes above and beyond for his clients. His personalised service and genuine care are of particular note. Both buyers and sellers can work confidently with Sean, knowing that he will strive to produce optimal outcomes for all involved.

    Hayden, buyer of apartment, Middle Park

  • Nothing is ever too much trouble with professional staff dealing promptly with any queries or requests we have had over the past years.

    R Kennett

  • Miranda has been so helpful and thoughtful while managing our property. Always reply within a few hours, gets the problem sorted within one day.

    E Zheng

  • "Michael and the team at Cayzer did a wonderful job from preparing the campaign to get my mum's house on the market. Auction day! Michael, thank you so, so much, you did a wonderful job and got us a great kept us updated throughout the campaign, you were honest with us and very respectful. "

    MF Jenkin, South Melbourne

  • "A huge thank you to Kim Menzies and Jane Feely for helping us find our new home here in Albert Park...friendly and professional, responsive and flexible from start to finish! "

    M Williams

  • "I have worked with the Rentals team at Cayzer over the last 15 years as both a tenant and a landlord for multiple properties in Port Melbourne, Docklands, South Yarra and also in Brunswick. The team led by Jane Feely have always been professional, supportive and responsive, and the quality of service has been exemplary. Recommended!"

    Michael White

  • "Kim Menzies manages my investment property in Toorak and I couldn’t be happier to recommend her to any potential client. She conducts herself in an extremely professional manage, is trustworthy and always responds to both the tenants and my questions promptly. Thanks for being so helpful and keep up the good work Kim."

    Julienne Giles

  • "I have a couple of Investment properties and have had Debra Kampf manage these properties over the last 5 years. Debra is such a professional and diligent agent that I have moved my properties to Cayzer Real Estate when Debra moved there last year. Recently I had a major plumbing issue that turned into a real problem for my tenants and was not handled well by the insurance company. Debra ensured that all works were carried out where applicable and kept myself and the tenants informed at all times. She has gone above and beyond on what you would expect from an Estate Agent. I would highly recommend Debra Kampf and Cayzer Real Estate to manage your property from both an owner and and a renters perspective."

    A Burrows

  • "Miranda Hughes is fantastic. I would thoroughly recommend her as a property manager. She is professional, kind, caring and extremely efficient. Nothing was ever any trouble and my queries were answered in a timely manner! Miranda you are a real asset to Cayzer Real Estate and I wouldn’t think twice about renting through you again! Many Thanks."

    Angela Murphy

  • "Superb Service When I was house hunting Charlotte Broussard was a ray of elegant European sunshine! Charlotte always greeted me with a warm, genuine smile and went above and beyond what was required of her to assist me during the purchasing process. From giving up her day off to show me potential properties to keeping me in the loop with those that fit my buying profile, Charlotte’s communication was always timely and seamless. With Charlotte’s ultra-attention to detail and personal touch you couldn’t find anyone better look after your needs."

    Sarah Evington-Smith

  • "Cayzer is certainly a ’vendor’s agent’. The Cayzer team understood our expectations and needs, acted in our best interests, took all the hassle & stress away from us, and achieved a better than expected price. This is not the first time we have used Cayzer and they remain our Real Estate Agent of choice. "

  • "We found Geoff Cayzer and Michael Szulc professional, approachable and attentive throughout the period of selling our property. Importantly, they are good listeners, took notice of our needs and concerns, and gave valuable advice in relation to how to prepare the property. They don't rush or pester, but are always available, didn't brag or bother, but are clearly experienced and knowledgeable of the market and able to offer realistic expectations. In fact, they helped us realise our expectations!"

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